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The Mouth Cancer Foundation Online Support Group
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Technical Help
lost messages, Krishan please help.|
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Good Morning Krishan,
I trust that all is well with you and yours. In the past when anyone sent a private message to me or replied to a PM from me I received a messege via my private Email address. Yesterday "let me tell u" mentioned on the introduce yourself forum that he had sent a PM to me but I had seen nothing of it so I searched around and eventually found a list of all the PMs where I was involved and I felt distraught that it would appear to a number of people that I was ignoring them when this was not the case. May I offer appologies to the following members:- Ananth 8 messages not replied to Deborah 51 2 .. Lorna 1 .. Ebony 1 .. Bev 1 .. Corrina 1 .. Shiley Kirby 1 .. Is it possible to restore the old system, Krishan,where I (or we ) am/are alerted to a PM? Keep Smiling John |
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i got your reply to mine John after 3 months am glad you are well
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Hi John
Not sure why you didn't get your notifications. You can manage your notifications by going to: Go > Personal Zone > Notifications Ensure Private Messages > All Private Topics has "Delivery" icon next to it Click on "Edit" and tick boxes for Immediate Notification by Email including Replies Hope that helps? Do let me know what preferences you had and if you still have a problem? Regards, Krishan |
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Good Morning Krishan,
my system is already set up as you describe. Is the problem connected with the fact that I am permanently logged on, if i log off I am automatically logged on when next I enter the site. Keep Smiling John |
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The Mouth Cancer Foundation Online Support Group
Mouth Cancer Forums
Members Forums
Technical Help
lost messages, Krishan please help.
